In this dynamic seminar, foremen learn how to more effectively handle tight deadlines and tight margins and increase customer satisfaction. How the customer perceives the foreman’s crew is fundamental to the success of a contractor’s business!
Production and maintenance landscape foremen have unique needs, as they have to wear two hats: worker and leader. Foremen have to walk the fine line in working side by side with the employee and having to direct, motivate, and critique at the same time. Managing former peers and friends can be especially difficult; dealing with problems and obstacles can take skills that can only be developed by stepping out of the work environment for a few days, learning best practices, applying them in a learning environment through role play, and then going back and applying them on the job.
Landscape foremen will learn:
The central role of the “worker-leader.”
How to properly supervise your friends, peers, and former equals.
How to effectively communicate with your boss and superiors.
How to generate 100 percent accountability from your team.
How to motivate and delegate at the same time.
To require accountability for all work (both bad and good).
How to implement and follow daily and weekly work schedules.
How your team can produce quality work that stays within budget and is completed on time.
The effectiveness of the work team.
How to deal with challenges and personal problems that occur outside the workplace that impact productivity.
How to manage problem behavior.
How to produce client-focused work using a moral compass.
How to understand that mannerisms and values are as important as technical abilities.
About the Presenter
Professor Armando Actis is an OSHA instructor for the landscaping and construction industry at the College of Dupage, where he teaches English, foreign languages, and 4-cycle and 2-cycle small engine classes (including teardown, troubleshooting, and maintenance). He provides end-user operation, application, and maintenance training for anyone—from the casual user to OSHA professionals—on safety and correct use of landscaping and construction equipment.
Professor Actis earned a New Jersey Teaching Certificate, a B.A. in English (minor in Spanish) from St. Peter’s University, and an M.A. in education and an honorary doctorate in literature and letters from the Universidad de Buenos Aires, where he taught English.
Additionally, he holds an associate’s degree in applied science in marine and small engine technology. He also worked at STIHL Inc., where he earned a STIHL Gold Certified Technician degree.
Professor Actis has presented many ILCA educational and safety seminars in both English and Spanish, and he serves as a judge and equipment manager for ILCA’s Landscape Industry Certified Exam (formerly CLT).He presently teaches at the College of DuPage as well as the University of Illinois and Illinois Central College, where he teaches motorcycle safety classes.
Date Wednesday, March 27, 2019
8:00 am–3:30 pm
Johns Hopkins University
9605 Medical Center Drive
Rockville, MD 20850
Early-bird registration deadline is Friday, March 15, 2019.